Wrong Tenant.
Real Damage.

Yes. Every home after your first has no activation fee. Sign up your first home, then add the next one with the same email or phone number and the activation fee comes off automatically — no code needed. Already an owner with us? Your next home is already $0 to activate. The monthly management fee stays the same flat rate per home.

Tenant Placement + Management has a $350 listing and activation fee, a placement fee of one month's rent when a tenant is placed, and the selected management fee. Tenant Placement Only has a $500 listing launch fee plus one month's rent at lease execution, with no ongoing management. Management Only starts with a $500 activation fee and offers Preferred or Concierge; Basic is not available for that service. Every home after your first has no activation fee: sign up your next home with the same email or phone and it comes off automatically, no code needed.

Basic $139/mo, Preferred $179/mo and Concierge $349/mo with annual billing. Monthly billing is $149, $199 and $369/mo respectively. Placement, activation, maintenance coordination and other service fees are separate. Basic is not available for Management Only. Review the selected agreement for commitment and termination terms.

With Tenant Placement + Management, if no completed application is generated within 21 days of the home being rent-ready and listed, we waive the first two months of management fees. This is an application milestone, not a guaranteed lease-signing or move-in date. Owner restrictions, pricing outside our recommended range, access or readiness delays, and events beyond our control are excluded. It does not apply to Tenant Placement Only or Management Only.

The Perfect 10ant System™ is our 10-point tenant screening process: identity, income, employment, credit, rental history, previous landlord references, criminal background, sex offender registry, bankruptcy and foreclosure history. Screening supports a placement decision; it does not guarantee future rent payments or eliminate every risk.

Tenant assurance applies to tenants we place through a Preferred or Concierge Tenant Placement + Management bundle: 9 months on Preferred and 12 months on Concierge. For a qualifying lease breach or eviction during that window, we find a replacement without another placement fee, subject to the agreement. Owner-caused departures, agreed early exits, military SCRA terminations, owner sale or occupancy decisions, and events after the management agreement ends are excluded. Third-party costs such as photography may still apply. Basic, Tenant Placement Only and Management Only do not include tenant assurance.

We currently operate in Northern Virginia, Fredericksburg, Richmond, Washington DC, Maryland, Houston, Dallas-Fort Worth, Austin, and San Antonio.

Yes. Management Only is for an existing tenancy and offers Preferred or Concierge. Basic is not available. Before the handoff, review your current agreement and gather the lease, tenant ledger, deposit records, access details and open maintenance requests. Agree on who collects rent and when the change takes effect.

Yes. Tenant Placement Only includes photography, listing, showings, screening and lease execution. Our role ends at lease execution and payment of the placement fee. You handle move-in, hold the security deposit and manage the tenancy afterward. Placement-only service does not include tenant assurance or the 21-day application promise.

Every fee is shown in your quote before you commit: the flat monthly management fee, placement and activation fees, lease renewal administration ($500/yr Basic, $450/yr Preferred, included on Concierge), $300 inspections beyond what your plan includes, a 10% maintenance coordination fee on vendor invoices, and $750 eviction coordination where it is not bundled. Your monthly rate never rises with your rent.